Emergency Operations & 911 Center
A hardened emergency operations and 911 center, cut over from the old dispatch floor without missing a call.
- Owner
- Confidential
- Region
- U.S. Mid-Atlantic & Northeast
- Market
- Government & Civic
- Capital value
- $118M
- Size
- 85,000 SF hardened
- Delivery
- Design-Build
- Duration
- 26 months
- Completed
- 2025
What was at stake.
The 911 center runs every minute of every year. The new building needed redundant power, hardened construction, radio systems and dispatch technology, and the cutover had to happen live. Technology vendors and the building contractor had never been on the same schedule.
How we controlled it.
What our schedulers and cost engineers did on this project.
Building and tech in one
Construction, radio, dispatch software and network work were integrated into one P6 schedule with shared milestones.
Commissioning levels
Generators, UPS and cooling for the equipment rooms were tracked through L1 to L5 testing, like a data center.
Cutover script
The cutover from old floor to new was scheduled to the minute, with parallel operations and fallback steps.
Weekly reporting
Emergency services leadership received a short weekly status with float to cutover and open risks.
The result.
A 911 center is a data center with lives on the line. We commissioned it with the same discipline.
Project controls manager, AdenTurton
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